Monday, July 18: 2:45-4:00pm
General Session I:
Laurie Guest, Solutions are Brewing
"Life in the Espresso Lane: 7 Ways to Thrive in a Fast-Paced World"
What if you could give yourself an instant pick-me-up by just changing your thinking – even in stressful times? If you find yourself zapped after encounters with customers or coworkers, would you like some simple yet powerful ways to instantly become engaged, motivated, and energized? You’ll learn practical mental lattes – ideas you can serve yourself any time you need to get your perk on.
This fast-paced, fun and interactive program will give you tools to blend for your own energizer. You’ll leave with new pep and excitement – and joy -- for your job. When you savor this “cup of sanity,” Laurie's humor and wisdom will make you want to visit her ideas daily.
Laurie Guest, CSP, has over 24 years of healthcare experience serving both a privately owned medical facility and a community hospital system. During her administrative career she helped a multi-million dollar medical center become a regional leader of ophthalmic surgery. Her passion for patients and practical approach to connecting with others is what makes Laurie a favorite speaker among healthcare audiences.
Laurie is a member of the National Speakers Association and is a Certified Speaking Professional, a designation held by less than 10% of speakers worldwide. To earn this distinguished honor, Laurie speaks to thousands of people each year and consistently receives stellar ratings. Laurie is a published author and lives in DeKalb, IL with a husband, two teens and puppy named Otis.